How it works
LOGIC becomes your centralized care-management team, running CCM, RPM, and related CMS-recognized programs inside your EMR. We standardize workflows across sites, respect CPOM boundaries, and measure performance in revenue, outcomes, and reduced acute utilization.
Who delivers care
A dedicated LOGIC care-delivery team—fully deployed and managed by LOGIC, accountable to your organization, and built for compliant execution at scale
Chief Health Officer (CHO)
Clinical and program accountability
LOGIC's Chief Health Officer is responsible for overall program design, clinical governance, and compliance. The CHO defines care-management workflows, escalation logic, and supervision structures to ensure programs meet CMS requirements, align with scope-of-practice rules, and adapt as regulations evolve. This role provides executive-level clinical oversight across all deployed programs.
Program Manager
Day-to-day execution, supervision, and quality assurance for your clinic
Each deployment is overseen by an experienced Program Manager with deep care-management operations expertise. This role owns staffing coverage, workflow adherence, documentation quality, supervision cadence, and ongoing training. The Program Manager ensures consistent, high-quality execution across patients, providers, and sites—preventing the operational drift that commonly undermines in-house programs.
Care Team
Patient-facing care coordination and monitoring
LOGIC's care teams—RNs, LPNs, MAs, and community health workers—work directly with patients as care coordinators. They conduct outreach, monitoring, education, care-plan support, and follow-up under defined protocols and supervision. All activity is documented directly in your EMR to maintain continuity, visibility, and clinical control.
Billing & Compliance Support
Billing-ready documentation and compliance support
Dedicated billing and compliance specialists ensure documentation, time capture, consent, and supervision artifacts meet CMS expectations. LOGIC prepares clean, audit-ready evidence so your billing team can submit defensible claims with confidence. Coding and claim submission remain with your organization.
The infrastructure that supports execution
Mature, HIPAA-compliant systems proven in real-world care delivery environments
EMR-native workflows (no parallel systems)
Care teams work inside your existing EMR. Patient records, referrals, care plans, and notes live in the chart—no parallel systems or portals for clinicians to manage.
Care-management software for activity tracking
Structured tracking of outreach, engagement, care-plan activity, and time ensures visibility, supervision, and billing readiness across programs and patients.
Patient communication infrastructure
Secure phone-based outreach with automatic logging of call time, duration, and outcomes. Calls generate summaries and follow-up actions to support continuity and quality improvement.
Remote monitoring infrastructure (when applicable)
Device logistics, data ingestion, alert routing, and escalation workflows are managed centrally for RPM patients—integrated with care workflows and documentation.
Clinical analytics & population management infrastructure
Analytics infrastructure aggregates clinical and engagement data to support cohort analysis, risk stratification, prioritization, and escalation—informing proactive care and oversight.
All systems, communications, and data handling used by LOGIC are HIPAA-compliant and designed for secure healthcare operations.
Our operating model, step by step
Logic-driven design, equity embedded, and audit-ready—so your team can focus on care.
Establish governance, programs, and CPOM-safe roles
LOGIC works with your executive and clinical leadership to define eligible programs and align on supervision structures and CPOM-compliant role boundaries—with physicians retaining clinical control while LOGIC operates day-to-day delivery.
Set up EMR-based care delivery
LOGIC establishes secure, two-way access to your EMR so care management can be delivered day to day—without parallel systems or new tools for your staff to manage. LOGIC pulls the patient data needed to design and manage care plans, and writes back documentation that evidences compliant outreach, monitoring, and follow-up.
Identify, consent, and enroll eligible patients
LOGIC builds eligibility lists from your EMR, standardizes consent, and enrolls patients through centralized outreach—prioritizing high-impact cohorts while ensuring CMS-compliant documentation. Enrollment workflows are designed to support patients with varying access, literacy, and engagement needs.
Run daily outreach, monitoring, and coordination
LOGIC's clinical teams conduct outreach, RPM triage, care coordination, and follow-up—documenting every touchpoint in your EMR. Care intensity, outreach cadence, and communication methods adapt to patient barriers while maintaining standardized clinical protocols.
Escalate clinically meaningful issues only
LOGIC summarizes and routes only clinically relevant exceptions back to supervising providers through the EMR—so clinicians focus on decisions, not inbox management.
Deliver auditable reporting across revenue and outcomes
LOGIC provides recurring reports on revenue per enrolled patient, quality measures, utilization trends, and documentation audits—broken out by site, payer, and program.